Disney Creativity and Innovation Book

Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release. i’m writing all seven books on an iPhone, and all at Walt Disney World. Disney Leadership Disney Employee Engagement Disney Customer Service Disney Brand Loyalty Disney Creativity and Innovation Disney Greatest Business Hits (from the first 5 books above)… Continue reading Disney Creativity and Innovation Book

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Disney Creativity & Innovation book context: the biggest challenge is where to start

  Disney Creativity & Innovation book context: the biggest challenge is where to start. Before we begin, may i ask you, “Are you satisfied with your customer service architecture?” And by the way, you have anonymity, right now, with your answer – so relax, be real, and lean into discomfort just enough for your truth… Continue reading Disney Creativity & Innovation book context: the biggest challenge is where to start

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Wilderness Lodge Self-Propelled Linen Cart Patent

  Disney Lodgekeepers (housekeepers at Disney’s Wilderness Lodge) had an idea shortly after Disney’s Wilderness Lodge opened in 1994. To maximize daily efficiency with the fewest number of linen-room trips for supplies, Lodgekeepers packed as much onto their linen carts as possible. A heavy linen cart on a carpeted floor is hard to push. In… Continue reading Wilderness Lodge Self-Propelled Linen Cart Patent

How will you feel when you pick one of only three choices?

How will you feel if you try yet fail? How will you feel if you never try? How will you feel if you try and succeed? •  •  •  •  • To leave this Disney Creativity and Innovation blog and go to the Disney Business Excellence blog, click here.  

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Are you willing to walk away?

Are you willing to walk away? •  •  •  •  • To leave this Disney Creativity and Innovation blog and go to the Disney Business Excellence blog, click here.  

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What are you willing to do to give up?

What are you willing to do to give up? •  •  •  •  • To leave this Disney Creativity and Innovation blog and go to the Disney Business Excellence blog, click here.  

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How bad do you want it?

How bad do you want it? •  •  •  •  • To leave this Disney Creativity and Innovation blog and go to the Disney Business Excellence blog, click here.  

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The secret shortcut to Creativity and Innovation

The secret shortcut to Creativity and Innovation. Okay, ready for this? The secret shortcut? The long way is the shortcut. I’ve said it before and will say it again, at Disney, it’s not the magic that makes it work, it’s the work that makes it Magic. •  •  •  •  • To leave this Disney Creativity and Innovation blog… Continue reading The secret shortcut to Creativity and Innovation

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Four World-Class Creativity and Innovation Basics

Four World-Class Creativity and Innovation Basics: Generate Ideas Select Ideas Implement Ideas Leader’s Role   •  •  •  •  • To leave this Disney Creativity and Innovation blog and go to the Disney Business Excellence blog, click here.  

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Chances are you were amazing

Chances are you were amazing. In fact, i’d bet a dollar (my top bet, and the only amount i bet when i’m sure i’ll win) you were inspiring. Remember what you did and how it felt afterward when you could smile and know you did what you thought you couldn’t? There are certain truths that when we… Continue reading Chances are you were amazing

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What happens to creativity and innovation when there’s no urgency?

What happens to creativity and innovation when there’s no urgency? What happens to you when there’s no urgency? Recall what you accomplished when you had something super urgent? Write it down now: What was it, why was it urgent, what was the outcome and why?       •  •  •  •  • To leave this Disney Creativity and… Continue reading What happens to creativity and innovation when there’s no urgency?

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