Disney Creativity & Innovation book context: the biggest challenge is where to start

 

Disney Creativity & Innovation book context: the biggest challenge is where to start.

Before we begin, may i ask you, “Are you satisfied with your customer service architecture?”

And by the way, you have anonymity, right now, with your answer – so relax, be real, and lean into discomfort just enough for your truth to be set free.

So let me ask you again…

Take a deep breath…

Exhale.

Another slow, deep breath as you hear this again…

Are you satisfied?

You.

Your customer service reputation and your results.

Are you satisfied?

Your answer?

My answer?

An educated guess says our answers match.

That’s why you’re reading this book and that’s why i needed to write this book.

 

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Summary:

Everyone wants to improve.

There are exceptions to every rule, but there aren’t many.

You and i are not the exceptions.

 

Opportunity:

Dissatisfaction can and should be used as a tactic (tool) to gain a competitive advantage.

 

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To leave this Disney Creativity and Innovation blog and go to the Disney Business Excellence blog, click here.

 

Published by jeff noel

Currently as a Husband for 33 years, a Father for 16, and a professional speaker for 18, I began writing 5 daily, and different, blogs on April Fools Day, 2009. Back then, it was simply a 100-day challenge to deliver on a promise I made to myself as a College Junior in 1979 - write a book about Life, for my children. Who would have thought it would take 30 years to get started?